Terms & Conditions

1. Business Information

Website Name: Braj Ras Vatika
Legal Entity: Omisone Enterprises


Website: https://www.brajrasvatika.com
Email: support.brajrasvatika@gmail.com

2. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree, please do not use our website or services.

3. Eligibility to Use Website

You must be at least 18 years of age or accessing the website under the supervision of a legal guardian to place an order.

4. Products & Services

Braj Ras Vatika offers:

  • Puja items
  • Devotional products
  • Wall hangings
  • Decorative and handicraft items

Product images are for representation purposes only. Minor variations may occur due to handmade craftsmanship, lighting, or screen settings.

5. Pricing & Payment

  • All prices are listed in Indian Rupees (INR)
  • Prices are subject to change without prior notice
  • Payments are processed through secure third-party payment gateways
  • We do not store card, UPI, or banking details
  • Applicable taxes will be charged as per Indian law.

6. Order Confirmation & Cancellation

  • Orders are confirmed only after successful payment
  • You may request cancellation before dispatch
  • Once the order is shipped, cancellation requests will not be accepted

Omisone Enterprises reserves the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud.

7. Shipping & Delivery

Shipping timelines and charges are mentioned in our Shipping Policy.
Delivery times may vary based on location, courier partner, or unforeseen circumstances.

Risk of loss passes to the customer once the order is delivered.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Only wall hanging products are eligible for return, subject to conditions including mandatory unboxing video.

Please refer to the dedicated Return & Refund Policy page for complete details.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes
  • Provide false or misleading information
  • Attempt to damage, hack, or disrupt the website
  • Violate any applicable laws or regulations

10. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Omisone Enterprises / Braj Ras Vatika and is protected under intellectual property laws.

Unauthorized use or reproduction is strictly prohibited.

11. Limitation of Liability

Omisone Enterprises shall not be liable for:

  • Indirect or consequential damages
  • Delays caused by courier partners or force majeure events
  • Misuse of products by the customer

Our liability is limited to the value of the product purchased.

12. Indemnification

You agree to indemnify and hold harmless Omisone Enterprises from any claims, damages, or expenses arising from your misuse of the website or violation of these terms.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
All disputes shall be subject to the jurisdiction of courts in Uttar Pradesh, India.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Omisone Enterprises
(Operating as Braj Ras Vatika)
📧 support.brajrasvatika@gmail.com